Professional customer service tool that creates support tickets via in-world IM with full Discord and Telegram integration.
Everything you need for professional customer support
Customers can create support tickets by simply sending an IM to your bot. No complex setup required.
Assign tickets to specific team members. Track who's handling what with detailed assignment logs.
Respond to tickets directly from Discord. Get notifications and manage support without logging into SL.
Full Telegram integration for mobile support. Handle tickets from anywhere in the world.
Automatically decode notecards sent by customers. Extract important information instantly.
Send email notifications when customers are offline. Never miss an important support request.
Simple setup, powerful results
Customer sends a message to your bot to create a ticket
System creates a ticket and notifies your team
Support staff responds via Discord, Telegram, or web
Response is delivered in-world or via email
Included with personal bot subscription plans
The leading bot platform for Second Life
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